Important Tasks to Delegate in Property Management when Working with a Remote Team Member
Important Tasks to Delegate in Property Management when Working with a Remote Team Member
Recently, companies worldwide discovered that outsourcing specific tasks can help them achieve their objectives and expand their business. This trend is gaining traction and is expected to continue.
In relation to working remotely, attention is brought to working with property management. If so, are you interested in working in property management? As a property manager, you have a range of responsibilities including assisting potential tenants, collecting rent, and supervising repairs. On top of that, you’ll need to handle marketing and act as a liaison between property owners, management clients, and tenants.
With the help of remote team members, you can delegate some of these tasks and free up more time to focus on other important aspects of your job.
Property managers can prioritize critical tasks and effectively manage all aspects of their properties by having RTM support. As such, hiring an RTM can help with seamless property management in the following ways:
Customer Service
In a competitive industry like property management, a remote team member assists clients by leveraging their experience with property management software. This includes timely listings, online property management, and booking appointments. With the help of an RTM, you can ensure that your customers are well taken care of and that your business continues to thrive.
Work Order Creation and Processing
An RTM takes on the responsibility of automating the billing process for your clients. They are not just limited to customer service operations. Hiring an RTM ensures that bills and utility invoices are paid accurately and on time. They manage payroll, send out payment notifications, and maintain client and tenant ledgers. Additionally, they streamline the process and reduce errors by filing receipts and bills electronically.
Property Management Application or Software
For the property management industry, the software used is a valuable tool. It helps track client and contractor information. It also manages accounts, analyzes data, and automates reminders. All data is stored and backed up, eliminating the need for paper files. As such, hiring an RTM ensures that these applications are utilized to their fullest potential.
Other Administrative Tasks and Retention Approaches
Management of Schedules
Even more so, an RTM can manage your calendar, making sure you never miss an appointment and responding to initial inquiries. They will also reach out to tenants, vendors, clients, and other business partners to schedule meetings and follow up with them to keep things moving forward smoothly.
Management of Complaints and Maintenance Requests
Clients’ dissatisfaction due to mismanagement can be a nightmare for property managers. To avoid this, RTMs make sure that repair and maintenance requests are promptly addressed and handled efficiently. They possess excellent communication skills and can work with outside vendors and subcontractors to get the job done right.
Finding you an RTM is our game plan!
Upon knowing all of this in one place, it is time for your company to expand and let your “remote team member” or “virtual assistant” work with our agency to help get through your company’s changing demands and challenges.
At APEX, we aim to help businesses manage their daily operations more effectively by providing high-quality virtual employees. With our services, you can focus on the tasks that matter most to you while delegating those that are less important.
Apex Virtual Staffing is a leading staffing agency specializing in a wide range of industries. To schedule a discovery call, email Inquires@ApexVirtualStaffing.com.